Privacy Policy for Impact Security

Effective Date: 01-01-2025

At Impact Security (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, address, phone number, email address, and other contact information.

Payment Information: Credit card details, billing address, and other financial information used for processing payments.

Security Data: Surveillance footage, security logs, and access records.

Device and Usage Information: Information from devices used for our security systems, such as IP addresses, browser type, and operating system.

Other Information: Any additional details you provide to us voluntarily through our website, services, or communications with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide security services, including monitoring, surveillance, and response.

To process payments and manage billing.

To communicate with you regarding our services, updates, and offers.

To improve the quality of our services, including troubleshooting, customer support, and system maintenance.

To comply with legal obligations, regulations, and industry standards.

To ensure the security and integrity of our systems and services.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

Data Encryption: We encrypt sensitive data both in transit and at rest to protect it from unauthorized access.

Access Controls: We limit access to personal information to authorized personnel only.

Regular Audits: We perform regular audits of our systems to identify and address potential security vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist in operating our business and delivering our services, such as payment processors, IT services, and customer support.

Legal Requirements: We may disclose your information if required by law, regulation, or court order, or to protect our legal rights, property, and safety or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to monitor usage patterns, customize content, and improve site functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but please note that some features of our website may not function properly without them.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely dispose of it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.

Correction: The right to request corrections to inaccurate or incomplete data.

Deletion: The right to request that we delete your personal information under certain conditions.

Opt-Out: The right to opt-out of certain communications, such as marketing emails.